Raftr Support: Attracting New Members to Your Rafts
Support

Raftr Support: Attracting New Members to Your Rafts

Jun 26, 2019
You’ve created a new raft. Congratulations! The next step is to build your community by attracting new members to join your raft and inspire conversations. The more active your raft is, the more enticing and engaging it will be to existing members, as well as to potential new members. The best ways to attract people are to keep your rafts active by posting, commenting and chatting regularly, and to respond to others’ posts and messages in a timely manner. Another benefit of having an active raft is that activity increases the chances that rafts will show up in the discovery…
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Raftr Support: Creating, Building and Managing Rafts
Support

Raftr Support: Creating, Building and Managing Rafts

Jun 26, 2019
It is easy to create a raft, but the real fun comes from building a community. Rafts can be created by anybody on Raftr. We provide tools to customize, build, and manage your community; this is a big responsibility, but it is very rewarding. It is important to keep your raft vibrant and attract broad membership; we delete rafts that do not achieve this to free up their names for others that wish to take on this responsibility. To create a raft, use the + button on the bottom of the screen, which is used for creating all new content…
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Raftr Support: Creating and Managing Events, Chat Messages, and Posts
Support

Raftr Support: Creating and Managing Events, Chat Messages, and Posts

Jun 26, 2019
Creating content – to share an event or a more general post, message people, or create a raft – is quick and easy with the + sign on the tab bar. When you post an event, you can also “cross-post” it, which is cool because then it can be seen on multiple rafts, reaching more people; and events, posts, and messages all have other fun options to make them more interesting. To create anything, you’ll start with the + button in the center, base of the screen. This button is used for creating any new content in the app –…
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Raftr Support: Joining and Discovering Rafts
Support

Raftr Support: Joining and Discovering Rafts

Jun 26, 2019
Once you find rafts you like, you may join them to become a member. Membership will allow you to participate in its chat, create and comment on posts, and get other members’ posts in your feed. It’s easy to leave if you decide you no longer want to have its posts in your feed or to create content. To leave, go to the information section of the raft (touch the “i” in the upper right corner of its front page) and choose “leave raft”. All the rafts you have joined will appear, for easy access, on your profile. You can…
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Raftr Support: What’s a Raft?
Support

Raftr Support: What’s a Raft?

Jun 18, 2019
A raft is a community formed around something you care about. Rafts are places where members can see what events are happening when, find out what others are talking about, connect with people with similar interests, and join in on interesting conversations. There are two types of rafts on Raftr and several different privacy settings for member management and content accessibility. The first type of raft is those that are curated by our team or the colleges we partner with (official) and the second type is those that people in the app create and curate (user-curated). Official rafts are denoted…
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Raftr Support: Creating Your Account
Support

Raftr Support: Creating Your Account

Jun 18, 2019
To create an account on Raftr, we use your verified .edu email address (and a password) to keep the experience safe and the discussions as authentic as possible. Raftr’s vision is to be the most student-centric social platform on campuses, where students feel a sense of belonging: welcomed, well informed, and connected. Using your verified, .edu email address works well to ensure authenticity, and avoids the commonplace problem of some people setting up multiple accounts, under different pseudonyms, that may be used for spam or harassment.
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Raftr Support: What Is Raftr?
Support

Raftr Support: What Is Raftr?

Jun 18, 2019
With Raftr, you can discover events happening on campus, find student groups that share similar interests, and make sure that you're the first to know when there's free food to be found on campus. If it's happening on campus, it's on Raftr. And if you're on Raftr, you'll be there. Our mascot is a sea otter. We chose the otter because sea otters are very social animals that often eat and rest together while floating in connected groups. A group of otters linked together like this is called a “raft”. Rafts can include hundreds of otters connected with one another…
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Raftr Support: May 14 Product Updates
Product Updates, Support

Raftr Support: May 14 Product Updates

May 14, 2019
Android: Updated screens for creating and editing events and posts Some fixes like a crash when opening lists on Explore and notifications opening properly iOS: Added topics for events and posts Some fixes like showing notes for pinned posts on rafts’ Front Pages and chat threads updating when messages are edited Web: Update sidebars on app-level Posts feed Some fixes like adding a popup explaining why you can’t create content in View-Only Mode and ensuring all events can load on app and raft level feeds
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Raftr Support: April 30 Product Updates
Product Updates, Support

Raftr Support: April 30 Product Updates

May 02, 2019
Raftr publishes app and web updates every two weeks, adding new features, improving existing functions, and providing housekeeping and bug fixes as they arise. Here's the latest summary of updates from this week's new platform updates: Android: Added recent and suggested sections in Search Some fixes, like improving speed in onboarding and enabling shared raft URL’s to open the app properly iOS: Continued refreshing rafts with updates to: - Private rafts’ front page - All rafts’ info page - Update pinned section on all rafts’ front page Fixes including adding messages when attempting to interact with content on rafts you’re…
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Product Updates, Support

Raftr Support: April 16 Product Updates

Apr 20, 2019
Android: Added “top” search results - which aggregates search results across all types of content (people, rafts, tags) Some fixes like saving “interest” in events from rafts’ front pages and showing time selection as AM/PM iOS: Updated messaging designs Added cross-post info to events Some fixes like being able to pin events on rafts and raft admin managing raft members Web: Updated “isolated” full view for posts (when opened via share links or from other views like notifications) Some fixes, mainly to navigation throughout the app (ie: tapping raft name on event or post opening that raft)
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