Raftr Support: July 16 Product Updates
Product Updates, Support

Raftr Support: July 16 Product Updates

Jul 18, 2019
Raftr publishes app and web updates every two weeks, adding new features, improving existing functions, and providing housekeeping and bug fixes as they arise. Here’s the latest summary of updates from this week’s new platform updates: Android: Replaced votes with likes on chat messages Enabled copying or flagging chat messages Some fixes like raft invitation notifications working properly iOS: Replaced votes with likes on chat messages Enabled copying chat messages Some fixes like the Events feed being updated properly when you tap on a specific date on the calendar Web: Replaced votes with likes on chat messages Enabled copying chat…
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Saying Goodbye to “Real World” Raftr
Support

Saying Goodbye to “Real World” Raftr

Jun 26, 2019
While Raftr began as a place for people to get current on shared interests across news, sports, and entertainment, it has now evolved to instead be a place for university students to get current on what’s happening on campus. When Raftr launched, people could join rafts to get current on their favorite sports teams, tv shows, and current events and other news stories, as well as connecting with others who shared their interests. We later termed that original purpose our “real world” experience, while also adding an authenticated, college-campus Raftr experience. Using the same features as in the real world…
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Raftr Support: Frequently Asked Questions
Support

Raftr Support: Frequently Asked Questions

Jun 26, 2019
What’s up with the otter? Raftr’s mascot is a sea otter. We chose the otter because sea otters are very social animals that often eat and rest together while floating in connected groups. A group of otters linked together like this is called called a “raft”. Rafts can include hundreds of otters connected with one another by holding paws. We see this as a metaphor for the many communities of people around the world discussing common interests and stories on our platform, which we call rafts for this reason. What do I get if I join a raft? Membership has…
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Raftr Support: Your School and View-Only Experiences
Support

Raftr Support: Your School and View-Only Experiences

Jun 26, 2019
We offer different experiences on Raftr, giving you different options based on interacting with your own university or viewing other active colleges; to make it easy to switch between the two, there is a toggle on your profile by your name. Signing up for an account on Raftr requires a verified .edu email address and your experience will be specific to your school. If you would like to check out other active schools in the app, there is a toggle on your profile enabling you to do so (on iOS only so far). Everyone is able to direct message everyone…
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Raftr Support: What is Current?
Support

Raftr Support: What is Current?

Jun 26, 2019
Get Current is our tagline, and it has two meanings. First, Raftr is a place to get current (caught-up) on campus events, memes and communities in your college. Second, current is a measure of your activity on Raftr. We are currently revisiting our current “points” system in the app and will update this blog once it has been reintroduced within the app.
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Raftr Support: Your Personal Settings
Support

Raftr Support: Your Personal Settings

Jun 26, 2019
You can change your profile picture or edit your profile description at any time via the Edit Profile button in the header on your profile. You will find other settings, including for notifications, via the gear in the upper right corner of your profile. Through the settings page, you can manage your push notification frequency and events, turn on hints to remind you of all the things you can do on Raftr, find and invite friends to the app, or contact us privately. You will also find find our Privacy Policy and Terms of Service here, as well as a…
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Raftr Support: Blocking, Flagging and Reporting
Support

Raftr Support: Blocking, Flagging and Reporting

Jun 26, 2019
Most of the time you will see interesting contributions from people on Raftr. But, every once in awhile, a person will post things you find distasteful or you may find a post you would like to be submitted for our review. As well, while creating your own posts or comments, you might make a keyboard mistake or have second thoughts about your contribution. For these reasons we offer you editing capabilities and flagging, blocking, and reporting tools (designated by three dots on posts). On each chat message, event, post, and comment, you will see three dots in the upper right…
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Raftr Support: Sharing the Love
Support

Raftr Support: Sharing the Love

Jun 26, 2019
What better way to help others get current and find their people than to share Raftr with them?! We offer a variety of ways to do so, depending on what you want to share. So you have an account on Raftr and want to invite some friends to join you? We have several, seamless options to help! Whether you would like to share a community, content, or a conversation, we provide the means to do so. Sharing Communities - aka: Rafts: To share a raft you have three options (see below for where to find them): Copy link: Tap the…
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Raftr Support: Raft Privacy Settings
Support

Raftr Support: Raft Privacy Settings

Jun 26, 2019
Rafts have three different privacy setting choices (public, private, and secret), which relate to how accessible your raft is to find and join by new members. For rafts designated as private, this setting also allows you to customize how open your posts and chat content will be for viewing by non-members. For example, you might want to restrict membership, but still allow your posts to be available in the “Popular” Posts feed and “All rafts” Events feed filter for non-members to see an event you want to advertise or to attract potential new members. More details on each privacy setting…
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Raftr Support: Raft Management Settings
Support

Raftr Support: Raft Management Settings

Jun 26, 2019
Once you have created a raft, you will have the opportunity to update many of its settings. These choices will allow you to set-up your raft to be tailored for the community of members you wish to attract. It is a good idea to keep these refreshed. Rafts you create have many modifiable components to customize the experience for your raft members (these settings are coming soon to Android and web, but if you’d like help before they’re on those platforms please let us know via ask@raftr.com). The following elements of a raft may be updated through settings menu (which…
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