Raftr Support: October 10 Product Updates

Raftr publishes app and web updates every two weeks, adding new features, improving existing functions, and providing housekeeping and bug fixes as they arise. Here’s the latest summary of updates from this week’s new platform updates:

Android:

  • Added Notifications settings – available at the top of the Notifications list
  • Added an alert badge to chat channels’ settings icon for admin to know when there are pending join requests and/or member suggestion
  • Updated the navigation bar buttons at the bottom of the screen and added to more locations in the app

iOS:

  • Reintroduced Notifications settings – available at the top of the Notifications list
  • Updated designs for messaging and DM threads
  • Lots of fixes like no longer seeing chat messages with the wrong names (no more “bubbletop!”) and improving playback feature for videos

Web:

  • Updated profiles – with more distinction for your own profile vs. other people’s profiles
  • Added date separators and “edited” indicators for messaging threads
  • Updated notifications to make it more clear which ones have already been opened
  • Some fixes like removing link previews when links are removed

Raftr University: Manual Notifications

Raftr Support: August 28 Product Updates

Raftr publishes app and web updates every two weeks, adding new features, improving existing functions, and providing housekeeping and bug fixes as they arise. Here’s the latest summary of updates from this week’s new platform updates:

Android:

  • Added an Announcements feature for ProUsers, found via the + button at the bottom of the screen
  • Added a Post-As feature for ProUsers, to be able to create posts as other, connected ProUser accounts
  • Added an archive feature for chat channels, where you can quickly see all media or polls shared on a given channel
  • Added a bookmarking feature for chat channels, so you can bookmark messages on any channel and see them together in your bookmarks list for
  • Added more options for each channel in the list on rafts – you can swipe to discover the available options there
  • Some fixes like how calendar updates with filter updates on the Events feed and to increase stability

iOS:

  • Added an Announcements feature for ProUsers, found via the + button at the bottom of the screen
  • Added a Post-As feature for ProUsers, to be able to create posts as other, connected ProUser accounts
  • Added an archive for polls on chat channels
  • Some fixes like being able to include links in poll questions (as long as they fit within the character limit

Web:

  • Added an Announcements feature for ProUsers, found via the Create New section at the top of the left sidebar on feeds, Explore, and profile
  • Added a Post-As feature for ProUsers, to be able to create posts as other, connected ProUser accounts
  • Enabled opening media from chat messages into a full view
  • Some fixes to flow for creating and editing chat messages and to shorten links in poll questions

Raftr Support: August 13 Product Updates

Raftr publishes app and web updates every two weeks, adding new features, improving existing functions, and providing housekeeping and bug fixes as they arise. Here’s the latest summary of updates from this week’s new platform updates:

Android:

  • Added polls in group messaging
  • Added a customizable mute feature for chat channels
  • Added member management for chat channels – including members of private channels being able to suggest channel members for admin to invite
  • Updated the Create button at the bottom of the screen to have more options
  • Some fixes like the app automatically refreshing content when you interact with it in more places

iOS:

  • Added polls in group messaging
  • Added a media archive feature for chat channels, where you can quickly see all media shared on a given channel
  • Added a bookmarking feature for chat channels, so you can bookmark messages on any channel and see them together in the channel’s bookmarks list
  • Some fixes like the app automatically refreshing content when you interact with it in more places, removing the extra space on some chat messages, and reintroducing the unread count on the Messages button of the navigation bar

Web:

  • Added polls in group messaging
  • Some fixes including adding a popup to make it clear when you are blocked from interacting with content due to not being a member of the raft the content is on

Raftr Support: July 30 Product Updates

Raftr publishes app and web updates every two weeks, adding new features, improving existing functions, and providing housekeeping and bug fixes as they arise. Here’s the latest summary of updates from this week’s new platform updates:

Android:

  • Added a Poll option for posts
  • Added channel member list to channels’ info pages
  • Added channel member management for admin on channel info page
  • Some fixes for the filters on Events and Posts feeds and to the time selector when creating events or polls

iOS:

  • Added a Poll option for posts
  • Enabled members of private channels to suggest channel members for admin to invite
  • Some fixes for accessibility settings and navigation with calendar on Events feeds

Web:

  • Added a Poll option for posts
  • Added a media archive feature for chat channels, where you can quickly see all media shared on a given channel
  • Added a bookmarking feature for chat channels, so you can bookmark messages on any channel and see them together in the channel’s bookmarks list
  • Enabled members of private channels to suggest channel members for admin to invite
  • Some fixes for raft management settings 

Raftr Support: July 16 Product Updates

Raftr publishes app and web updates every two weeks, adding new features, improving existing functions, and providing housekeeping and bug fixes as they arise. Here’s the latest summary of updates from this week’s new platform updates:

Android:

  • Replaced votes with likes on chat messages
  • Enabled copying or flagging chat messages
  • Some fixes like raft invitation notifications working properly

iOS:

  • Replaced votes with likes on chat messages
  • Enabled copying chat messages
  • Some fixes like the Events feed being updated properly when you tap on a specific date on the calendar

Web:

  • Replaced votes with likes on chat messages
  • Enabled copying chat messages
  • Enabled tagging people in posts/events, comments, and chat messages
  • Updated overall design for chat threads

Saying Goodbye to “Real World” Raftr

While Raftr began as a place for people to get current on shared interests across news, sports, and entertainment, it has now evolved to instead be a place for university students to get current on what’s happening on campus.

When Raftr launched, people could join rafts to get current on their favorite sports teams, tv shows, and current events and other news stories, as well as connecting with others who shared their interests. We later termed that original purpose our “real world” experience, while also adding an authenticated, college-campus Raftr experience. Using the same features as in the real world version, like posting and chatting in rafts, we create private social networks for each school we partner with to give university students a way to get current on what’s happening around their college campus, and find people who share their on-campus interests. Over time, as we saw strong traction at the universities we worked with, we felt it was best to put all our resources into this effort. Thus, Raftr changed course and said a bittersweet goodbye to the original, real world experience.

While there is still press across the web that references the past version of Raftr, it is now only possible for people to join the app with a verified, .edu email address at one of the schools we currently partner with. If you attend or work at a school we are not yet partnering with, and are interested in seeing Raftr at your school, please let us know via ask@raftr.com.

Raftr Support: Frequently Asked Questions

What’s up with the otter?
Raftr’s mascot is a sea otter. We chose the otter because sea otters are very social animals that often eat and rest together while floating in connected groups. A group of otters linked together like this is called called a “raft”. Rafts can include hundreds of otters connected with one another by holding paws. We see this as a metaphor for the many communities of people around the world discussing common interests and stories on our platform, which we call rafts for this reason.

What do I get if I join a raft?
Membership has its privileges! Joining a raft allows you to participate on its chat channels, create and comment on posts, and get other members’ posts in your feed.

How do I leave a raft?
To leave, go to the information section of the raft (touch the “i” in the upper right corner of its front page) and choose “leave raft”. If you leave a raft, you will longer get its posts in your feed or be able to create posts, chat messages, or comments. You can still view it, react to posts, and upvote/ downvote if it is designated as public in its privacy settings.

How do you decide which rafts to curate as “Official”?
We let the administration from the colleges and universities we partner with pick which ones are likely to be most successful on their campuses. We also watch what is engaging in the app and sometimes add official rafts that Raftr curates in order to create a more engaging experience.

How do I attract more people to my raft?
Creating an engaging experience by posting, chatting and timely responses to others is the best way to attract new members. We also offer you lots of tools: inviting from contacts, sharing links, the right to decorate your raft in interesting ways, the ability to pin posts that you find interesting, and the opportunity to show up in the discovery sections of the app – Explore and Search (by having ten or more members on your raft or ten or more actions in the last month).

What’s the difference between “following” and “joining”?
On Raftr, you follow people and join rafts. Joining rafts allows you to create content on that raft and to get posts in your feed. When your notifications are set to “High” or “Custom”, following people will notify you when they create or interact with posts.

Can I delete a raft?
There’s not a way yet in the app for you to do this, but if you would like to let us know and we can help. You can reach us via the Contact Us link in your settings, which are found via the gear in the upper, right corner of your profile. Also, if a raft has less than fifteen members and no activity in the last three months, we will delete it.

Can I delete my account?
While we never like to see people leave the app, we understand you may have your reasons. Right now there’s no way in the app for you to delete your account yourself, but we can do it for you if you send us an email at ask@raftr.com.

Raftr Support: Your School and View-Only Experiences

We offer different experiences on Raftr, giving you different options based on interacting with your own university or viewing other active colleges; to make it easy to switch between the two, there is a toggle on your profile by your name.

Signing up for an account on Raftr requires a verified .edu email address and your experience will be specific to your school. If you would like to check out other active schools in the app, there is a toggle on your profile enabling you to do so (on iOS only so far). Everyone is able to direct message everyone else, regardless of the university experience they are each a part of.

When you are using the app, your experience will change based on which experience you choose to be in. So when you are in your own university’s Raftr experience, you will see on your profile the rafts you are a member of and a feed of your recent activity. Explore, Search, the feeds on the Events and Posts screens, and the Messages screen also will be filtered to only show rafts, posts, and chat channels for your college. You can join rafts from your own school, and interact on the rafts you join there.

When you choose to, via your profile, visit another school, the app will be updated so that you can see all public content for that school. You cannot join rafts or create content (events, posts, chat messages, comments, reactions, votes) on any college experience other than your own. It’s fun to check-out what’s going on at other schools in your sports leagues and that your friends attend.

Raftr Support: What is Current?

Get Current is our tagline, and it has two meanings. First, Raftr is a place to get current (caught-up) on campus events, memes and communities in your college. Second, current is a measure of your activity on Raftr.

We are currently revisiting our current “points” system in the app and will update this blog once it has been reintroduced within the app.